The Salon has a 24 hour cancellation policy. For any services booked for 1.5+ hours a first payment of 50% of the reserved service amount is required to reserve an appointment. The amount charged will go towards the service. Less than 24 hours for a cancellation and a "no show" for the appointment will result in a non refundable charge of the reserved service amount.

Please note that if you are more than 15 minutes late to an appointment, your appointment may not be completed, and a cancellation fee may be charged.

Due to time and product used, there will be no refunds on any services.

Before booking an appointment, please note that guests who currently box dye their hair or have within the past 3 years will not be accepted. Box dye chemicals do not react well with professional products causing unpredictable results and more than likely unattainable end goals.

A premium fee will be charged additionally for any services performed outside of scheduled business days or hours.